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Thank you for visiting Molly Mood.
Whether you have a question about an order, need product recommendations, or require assistance with shipping or returns, our Customer Care Team is here to help. We strive to provide friendly, efficient, and professional support for every customer.
Email:
📧 service@mollymood.com
We aim to respond to all inquiries within 24–48 business hours (Monday–Friday).
To help us assist you more efficiently, please include your Order Number when contacting us about an existing order.
Our support team can assist you with:
No matter the question, we'll do our best to provide a timely and helpful solution.
Molly Mood
22449 Hickory Ln
Mineola, TX 75773
United States
Business Correspondence Only
Please note that the address above is not our return warehouse.
To ensure your return is processed correctly, please contact Customer Support before sending any merchandise back. Our team will provide the appropriate return instructions and return address.
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday – Sunday
Closed
Messages received outside our business hours will be answered on the next business day.
For faster assistance, please include the following information in your email:
If your request involves a damaged, defective, or incorrect product, please attach clear photos of the item and its packaging to help us resolve the issue more quickly.
At Molly Mood, customer satisfaction is at the heart of everything we do. We appreciate your trust and are committed to providing reliable service, quality products, and prompt support whenever you need us.
We look forward to assisting you and making every shopping experience with Molly Mood enjoyable.
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